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FAQ’s

  1. Apakah Order ID saya itu?
    • Order ID is a 16 digit number & letter that you received when you confirm your order.
      For example : ANISAR1122334455
      You can find your Order ID in your email (sent automatically after confirm order).
  2. How can I shop or place order?
    • Please visit our “How to Shop” section in Left Navigation.
  3. Do I need an account to order?
    • You can order as “guest” but we recommend you to register an account so you can make a faster checkout and payment and you don’t have to retype your address every time you want to purchase our products.
  4. I’ve forgotten my password. What should I do?
    • Click “Forgotten Your Password?” link at the Sign In Page and follow the instructions.
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